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What type of hair do you sell?

At Raw Az Hair, we specialize in 100% raw, unprocessed hair. Our hair is sourced from healthy, natural donors and is free of chemicals, dyes, or synthetic materials. This ensures that you receive the highest quality, longest-lasting hair that can be styled, colored, and treated just like your own.

How long will my Raw Az Hair last?

With proper care, Raw Az Hair can last 1-3 years or more. The longevity of your hair depends on how well you maintain it. We recommend using sulfate-free shampoos, regular conditioning, and gentle styling to keep your hair looking flawless.

Can I color or bleach my Raw Az Hair?

Absolutely! Our hair is 100% natural and unprocessed, which means you can color, bleach, or style it however you like. However, we recommend consulting with a professional stylist to achieve the best results and avoid damaging the hair.

How do I care for my Raw Az Hair?

To keep your hair in top condition, we recommend the following tips: Wash your hair regularly with a sulfate-free shampoo. Condition the hair deeply to maintain moisture and prevent dryness. Avoid heat tools on high temperatures; use a heat protectant when styling. Detangle gently using a wide-tooth comb to prevent breakage. Store your hair properly when not in use—keep it in a cool, dry place. For more detailed care instructions, check out our Hair Care Guide on our blog!

What is your return policy?

We take great pride in our products, and customer satisfaction is our top priority. If you’re not completely happy with your purchase, please contact us within 7 days of receiving your order. To be eligible for a return, the hair must be in its original, unwashed, and unused condition. For more information, visit our Returns & Exchanges page.

How do I know what length and texture to choose?

Choosing the perfect length and texture is all about finding the style that best fits you! Here’s a quick guide: Length: Measure from the top of the weft or wig cap to the end of the hair. Longer lengths give you more versatility, while shorter styles are easier to maintain. Texture: We offer a variety of textures, including straight, body wave, loose wave, and curly. Select the texture that matches your desired style or complements your natural hair. Still unsure? Reach out to us for a personalized consultation!

Do you offer international shipping?

Yes! We offer worldwide shipping. Shipping rates will vary depending on your location. All orders are processed and shipped within 1-2 business days.

How can I track my order?

Once your order has shipped, you will receive a tracking number via email. You can track your package using this number through our shipping carrier’s website.

Do you offer custom wigs?

Yes, we do! We offer custom wig creation tailored to your specific style and preferences. You can choose the hair texture, length, color, and cap size to create your perfect look. Please visit our Custom Wig Orders page to learn more.

How do I contact customer service?

We’re here to help! If you have any questions or need assistance, you can contact us via email at support@rawazhair.com, or send us a message through our Contact Us page. Our team typically responds within 24-48 hours.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.

Do you offer any discounts or promotions?

Yes, we occasionally offer exclusive promotions, discounts, and giveaways! To stay updated on the latest deals, sign up for our newsletter or follow us on social media.

Are your wigs adjustable?

Yes! Our wigs come with adjustable straps and to ensure a comfortable and secure fit for most head sizes.

How do I determine my wig cap size?

To determine your wig cap size, measure the circumference of your head around the hairline using a soft measuring tape. Most of our wigs are made to fit standard sizes, but if you need a custom cap size, please contact us before placing your order. If you have any more questions, don’t hesitate to reach out! We’re here to ensure you have the best hair experience possible.

Customer Support

For general inquiries or help with your order, please reach out to us via email: Email: support@rawazhair.com Our customer service team typically responds within 24-48 hours during business days.

Wholesale & Business Inquiries

Interested in wholesale orders or becoming a partner? Get in touch with our business team for more details: Wholesale Inquiries: wholesale@rawazhair.com